If you have an employee who is struggling, it’s important to try to help them. By doing so, you’re not only helping the employee, but you’re also helping your business. After all, your employees are your greatest asset. So, how can you help a struggling employee?
Identify the Root Cause of the Problem
The first step in helping a struggling employee is to identify the root cause of the problem. Is the employee having difficulty with a specific task? Do they seem to be overwhelmed by their workload? Maybe they feel unsupported and could do with some constructive feedback, or maybe they’re having issues at home. Perhaps they are facing harassment in the workplace from some of their colleagues. It may be necessary to then do an employee education on harassment, to make sure everyone is respectful and kind. If the employee is struggling with a specific task, organizing some sort of training could help them become more motivated and productive. Sitting down with the employee and having a private conversation could give them the safe space they need to open up about what exactly is slowing them down. Whatever the issue is, it’s important to get your employee to open up about it so that you can find a solution.
Finding Solutions to Specific Problems
Once you’ve identified the root cause of the problem, you can begin to work on finding a solution. Perhaps you can provide additional training or help the employee to prioritize their tasks by utilising OKR software. If the problem is with a specific project, you can offer to help out or give them a break from the project. Whatever the solution, it’s important to be supportive and understanding. Here are some specific issues your employees may be experiencing:
Difficulty with a Task
Employees can sometimes face challenges with certain tasks, even if they’re skilled at their job. New employees, especially, might feel nervous or anxious, impacting their performance. It’s important to reassure them that it’s okay to ask for help when needed and ensure that your training is thorough. If many employees struggle with the same task, consider enrolling them in relevant Employee E-Learning programs. This can boost their knowledge and confidence, benefiting everyone involved.
Unbearable Workload
Similarly, employees may be bowing under the pressure of a huge workload. Large amounts of work can be bewildering, especially if no help is available. An employee may feel frozen in terror at the thought of having to get through so much work by a certain time, which isn’t going to help them make their way through it any faster. Make sure to never give an employee more than can reasonably be done, and ask yourself if you’d realistically be able to do all of the work you’ve given them if you had to do it yourself. If the answer is no, or if lots of people seem to be overwhelmed all at once, you need to reconsider how you designate tasks.
Insufficient Feedback
Lack of support is another reason why an employee may be struggling. Some people work much better as part of a team and require lots of feedback to know where they stand. Lack of support may leave them feeling like they’re hanging in mid-air, which is going to cause them to flounder. Ensure you’re giving out plenty of feedback every day, but make sure that praise outweighs criticism. Try to stick to at least 60% praise when giving feedback to help boost confidence. As mentioned earlier, you can use OKR software to give feedback to everyone easily, or you could use the “two stars and a wish” method where you give your employees two things they did well and one thing they could improve on each day. This should help employees know their targets and what they need to focus on.
Personal Problems
Finally, personal issues are often the main cause of an employee struggling at work. Depression, bereavement, physical illness, financial worries, heartbreak, and family drama can all contribute, to preventing employees from being able to focus on their job. Have a formal one-on-one meeting with your employees at least every fortnight so that you can discuss their worries and implement any changes that need to be made. For example, anxiety issues could be addressed by organizing counseling sessions, taking out your employees for a picnic, or maybe finding a reliable spa for relaxation. You can search “Massage Therapist Near Me” or “Psychotherapists nearby” and get in touch with professionals in your area who can provide the required support. Additionally, consider implementing flexible work arrangements or providing additional support resources. Remember, every employee is human and we all have those days where everything seems to be going wrong. It’s good to let your employees know that work is a safe space, so even if they’re suffering as a result of morning sickness, or even divorce or domestic abuse, let them know that you’re happy to support them. You can help them attend an employee assistance program, or maybe connect with legal companies like Arizona Family Law firm for some valuable legal counsel to deal with such problems.
Overall
Fostering a culture of empathy and open communication within your organization is paramount. Encourage a safe environment where employees feel comfortable sharing their concerns and seeking assistance. Regular check-ins, whether formal or casual, can go a long way in showing that you genuinely care about their well-being. Remember, each individual’s struggles are unique, and taking the time to understand their perspectives can lead to tailored solutions. By actively listening and demonstrating empathy, you’ll not only address their immediate challenges but also build a foundation of trust that strengthens your team’s cohesion.
Furthermore, consider the long-term benefits of investing in employee development. Offer opportunities for skill enhancement, personal growth, and career advancement. When employees see that you’re invested in their professional journey, it can boost their motivation and engagement. Providing mentorship programs, workshops, or avenues for cross-training can empower them to overcome obstacles more effectively. As their skills flourish, they’ll contribute more effectively to the company’s goals, fostering a positive cycle of growth for both the employees and the business as a whole. Remember, the success of your business isn’t just measured by its financial outcomes but also by the growth and fulfillment of the individuals who contribute to its success.
Ultimately, your employees are the backbone of your company. Without them, your company wouldn’t even be able to operate, so you need to be flexible and accommodate them whenever they need help. By helping them to overcome their challenges, you’re helping to ensure the success of your business.
